WHAT can be returned?
All products returned in original packaging may be retrurned or exchanged.
WHEN do items need to be returned by?
Returns must be received within 14 days of shipping.
HOW do customers return items?
Before you return your product, you should contact us to advise of the reason for return. Items should be returned in their original packaging, and with your puruchase invoice included.
WHERE do items need to be returned to?
Please contact us to advise us of your return and we will confirm the best address for the product you are returning.
SHIPPING for returns?
Where your return is due to your change of mind, original shipping fees will not be credited. Additioanl shipping charges will be applied if you choose to exchange for another product. Where your exchange is due to a product defect, we will cover the cost of your return shipping, and the shipping of your replacement product.
CREDIT for returns?
If your return is due to your change of mind, we will refund your purchase amount within 14 days of receipt of your returned product. Our shippping costs are not refundable. Shipping to return the product is at your own expense.
Any returns must be in the original packaging and received in a saleable condition for us to reimburse your purcahse.